Privacy Policy

At Eco Vitality Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our platform. By using our services, you agree to the practices described below.

When you visit our website, we may collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information. This information is required to process your orders, deliver products, and provide customer support. For digital products, we may also collect account details like your login credentials to ensure secure access to downloads and purchases. Additionally, we may collect non-personal information such as browser type, device details, and cookies to improve your browsing experience and enhance website performance.

We use your personal information primarily to process transactions, deliver your orders, and provide after-sales support. Your data may also be used to send order confirmations, shipping updates, and customer service communications. If you opt in, we may occasionally send promotional offers, newsletters, or updates about new products and services. You can unsubscribe from marketing communications at any time.

We take data security seriously. All payment information is encrypted and processed securely through trusted payment gateways. We do not store sensitive payment details such as credit/debit card numbers. Personal data is stored on secure servers and is accessible only by authorized personnel. However, please note that while we implement strong security measures, no system is completely immune from risks.

We do not sell, trade, or rent your personal information to third parties. We may only share your data with trusted service providers such as payment processors, shipping partners, and IT support teams, and only to the extent necessary for them to provide services on our behalf. In certain cases, we may also disclose information if required by law or legal proceedings.

Our website may contain links to external sites. Please note that we are not responsible for the privacy practices of third-party websites, and we encourage you to review their policies before providing personal information.

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of our platform after changes means you accept the revised policy.